Based on 19 reviews.
Philomena mcgeever
Philomena mcgeever
2020-09-23
Laura C
Laura C
2020-09-19
Garrett Carton
Garrett Carton
2020-09-11
Very helpful. Good range of stoves on display. Rather a tortuous route to it and the direction sign-posting could be better.
Bernard Toye
Bernard Toye
2020-07-23
Martin Crossland
Martin Crossland
2020-01-21
I can only say - First Class Service. Spratts were recommended to me via one of my neighbors who has already had a wood burner installed. We had been looking for a cartridge stove but having begun our journey back in September 2019 with another provider, we were pleased that within 24 hours of making an email inquiry, Jimmy - Owner - called and came out the following day, for a site survey. We had a bespoke fireplace design, which was for an open fire. We wanted more heat as we have a very large open plan living area and the open fire was just not cutting the biscuit. We had been told that we could not have a cartridge stove, firstly because there wasn't one that would fit, but also because of the required Heat Output. When I mentioned this to Jim, he said that there was a stove that would fit and it would be a cartridge, with a great Heat Output. I was stunned, having been told we could not have one, by the other provider. Jim emailed me a quote the following morning and with a 50% deposit, my order was secured. From site survey to installation, was just one week. Fantastic. His team of fitters were brilliant. Polite and very professional. Although there were a few problems, which delayed the installation until the following morning, they carried on and made the necessary adjustments to ensure the job could be completed and it was. We are now proud owners of the Hunters Di Lusso R6 Cartridge Stove and its fabulous. Its triple heat system makes the flames look like they are leaping out from the stove and its unique clean glass system, ensures little or no soot on the window panel, so the view of an open fire is maintained at all times. We went for the Multi-Fuel upgrade, which is great but it does reduce the open space screen aspect because it needs a pan tray and special base fitted, but were happy with it. Again, thanks Jim and his team. You were recommended to us and we will have no problem recommending you and promoting your company. Great Job Guys. Martin and Roger Crossland - Kinnacally.
gareth nee
gareth nee
2019-04-16
Very helpful
Paul Mcentee
Paul Mcentee
2019-03-06
I live in England and could not locate a supplier for new baffle and plates for my Tripp tr8 wood burner. I contacted Spratt fireplace centre and Jim was extremely helpful in advising me on the parts I needed I received the parts within 3 days with a lower than expected delivery charge. I thoroughly recommend the company for all wood burner needs.
Ewa J
Ewa J
2019-01-08
Recommended
Zobo W
Zobo W
2018-12-13
Clare Bonner
Clare Bonner
2018-12-11
Love the new fireplace and stove. I’m glad Paul suggested the Stovax Elise as it provides great heat & Jim and the guys worked very quickly & cleanly. Thanks Clare

Garrett Carton
Garrett Carton
13:10 11 Sep 20
Very helpful. Good range of stoves on display. Rather a tortuous route to it and the direction sign-posting could be... better.read more
Martin Crossland
Martin Crossland
16:49 21 Jan 20
I can only say - First Class Service.Spratts were recommended to me via one of my neighbors who has already had a... wood burner installed. We had been looking for a cartridge stove but having begun our journey back in September 2019 with another provider, we were pleased that within 24 hours of making an email inquiry, Jimmy - Owner - called and came out the following day, for a site survey.We had a bespoke fireplace design, which was for an open fire. We wanted more heat as we have a very large open plan living area and the open fire was just not cutting the biscuit.We had been told that we could not have a cartridge stove, firstly because there wasn't one that would fit, but also because of the required Heat Output.When I mentioned this to Jim, he said that there was a stove that would fit and it would be a cartridge, with a great Heat Output. I was stunned, having been told we could not have one, by the other provider.Jim emailed me a quote the following morning and with a 50% deposit, my order was secured. From site survey to installation, was just one week. Fantastic.His team of fitters were brilliant. Polite and very professional. Although there were a few problems, which delayed the installation until the following morning, they carried on and made the necessary adjustments to ensure the job could be completed and it was.We are now proud owners of the Hunters Di Lusso R6 Cartridge Stove and its fabulous. Its triple heat system makes the flames look like they are leaping out from the stove and its unique clean glass system, ensures little or no soot on the window panel, so the view of an open fire is maintained at all times.We went for the Multi-Fuel upgrade, which is great but it does reduce the open space screen aspect because it needs a pan tray and special base fitted, but were happy with it.Again, thanks Jim and his team. You were recommended to us and we will have no problem recommending you and promoting your company.Great Job Guys. Martin and Roger Crossland - Kinnacally.read more
Paul Mcentee
Paul Mcentee
21:25 06 Mar 19
I live in England and could not locate a supplier for new baffle and plates for my Tripp tr8 wood burner. I contacted... Spratt fireplace centre and Jim was extremely helpful in advising me on the parts I neededI received the parts within 3 days with a lower than expected delivery charge.I thoroughly recommend the company for all wood burner needs.read more
Clare Bonner
Clare Bonner
20:05 11 Dec 18
Love the new fireplace and stove. I’m glad Paul suggested the Stovax Elise as it provides great heat & Jim and the... guys worked very quickly & cleanly.ThanksClareread more
David Gough
David Gough
13:18 11 Dec 18
Jim and Paul couldn’t have been more helpful. Even after the disappointing news on his first visit because the flue... was already in situ Jim came back out and assured us he’d make it work. He was meticulous in the lengths he went to investigate and prepare the job. Furthermore, while we’d already selected a stove he suggested a much better option. He was right it’s now fitted and working really well. Exactly what we wanted and we’re delighted. Thanks David & Eileenread more
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